Dis-Chem Pharmacies Limited is currently recruiting a Clinic Receptionist to join its clinic team at Tamabotie Mall in Randfontein, Gauteng. This is a permanent, entry-level opportunity ideal for candidates who are passionate about patient care, administration, and customer service within a healthcare environment.
The successful candidate will play a vital role in ensuring the smooth daily operation of the clinic, supporting healthcare professionals while delivering a high standard of patient service.
Job Overview
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Position: Clinic Receptionist
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Company: Dis-Chem Pharmacies Limited
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Division: Clinic Category
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Location: Tamabotie Mall, Randfontein, Gauteng
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Employment Type: Permanent
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Experience Level: Entry Level
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Industry: Pharmaceuticals / Healthcare
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Closing Date: 12 February 2026
Minimum Requirements
Essential:
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Grade 12 / Matric
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South African citizen
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Clear criminal and credit record (MIE checks)
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Ability to sit at a dedicated workstation for most of the day
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Valid driver’s licence and/or reliable transport
Key Duties & Responsibilities
The Clinic Receptionist will be responsible for:
Patient Reception & Administration
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Register patients according to established clinic standards
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Open and manage new patient files
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Ensure all patient information is accurate and confidential
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Assist patients in completing medical and medical aid forms
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Process medical aid payments and authorisation procedures
Clinic Operations Support
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Coordinate and manage patient appointments
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Move patients through appointments as scheduled
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Obtain medical reports when required
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Monitor and maintain clinic equipment, medication, and stationery
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Ensure reception area cleanliness and patient privacy
Telephone & Communication Management
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Answer all incoming calls promptly and professionally
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Use proper telephone etiquette at all times
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Provide accurate information to callers
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Take and relay messages accurately, confirming details with callers
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Ensure calls and messages are transferred to the correct staff members
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Assist walk-in guests with meetings or deliveries
Patient Care & Support
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Assist patients in distress and respond to emergencies
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Follow up with patients regarding requested feedback
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Ensure patients receive timely responses to queries
Competencies & Skills Required
Essential Competencies:
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Ability to work under pressure
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Deadline-driven and well-organised
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Strong verbal and written communication skills
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Ability to follow and give instructions accurately
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Excellent attention to detail
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Professional and patient-focused attitude
Remuneration & Benefits
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Market-related salary
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Medical aid
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Provident fund
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Staff account and employee benefits
Employment Equity
Dis-Chem Pharmacies is an equal opportunity employer. Employment Equity targets will be considered in line with Dis-Chem’s Employment Equity & Transformation Strategy.
The company actively encourages applications from People with Disabilities.
Important Notes for Applicants
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Only successful applicants will be contacted
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If you are not contacted within two weeks after the closing date, please consider your application unsuccessful
Frequently Asked Questions (FAQ)
Q1: Is this position permanent?
Yes, this is a permanent Clinic Receptionist position.
Q2: Is prior clinic or medical experience required?
Not essential. Entry-level candidates with strong administrative and customer service skills are encouraged to apply.
Q3: Where is the job located?
At Dis-Chem Tamabotie Mall, Randfontein, Gauteng.
Q4: Is medical aid experience important?
Yes. Processing medical aid payments and authorisations forms part of the role.
Q5: What working conditions apply?
The role requires sitting at a workstation for most of the day and handling calls and patient queries continuously.
Q6: What skills are most important for success?
Accuracy, professionalism, communication skills, ability to work under pressure, and patient care focus.
