Job Title: Sales Associate
Department: Cape Union Mart Stores North
Experience Level: Entry Level
Industry: Retail
Functional Area: Sales
Job Description:
Responsibilities:
- Exceed customer expectations through effective customer selling techniques.
- Implement stock loss controls within the store.
- Consistently meet individual sales targets.
- Identify and capitalize on opportunities to increase sales and turnover.
- Maintain high standards of housekeeping and visual merchandising to enhance sales.
- Foster an inspiring environment for customers.
Behavioral Requirements:
- Demonstrated honesty in handling cash and financial transactions.
- Ability to build and maintain strong relationships.
- Adaptability to innovation and change.
- Flexible thinking and problem-solving skills.
- Willingness to take ownership of tasks and responsibilities.
Minimum Requirements:
- 6 months of retail experience.
- High school diploma or equivalent (Matric).
- Clear criminal record.
- Proficiency in Microsoft Office applications.
- Effective communication skills.
- Knowledge of current clothing trends or outdoor lifestyle (depending on the brand).
2. Job Title: Sales Support Administrator
Department: Other
Experience Level: Not Applicable
Industry: Retail
Functional Area: Administrative
Job Description:
We are seeking a dynamic and highly capable professional to join our Sparks & Ellis Team. The ideal candidate will provide essential assistance and support to Sales Agents, ensuring seamless sales operations and exceptional customer satisfaction.
Responsibilities:
- Process sales transactions accurately.
- Maintain high levels of client satisfaction through prompt response to inquiries and order processing.
- Organize and update sales-related databases and filing systems on a weekly basis.
- Update and manage prospect lists.
- Handle customer queries efficiently and effectively.
- Provide troubleshooting assistance for customer orders, account inquiries, and other related issues.
- Offer data and guidance to support Sales Agents.
- Develop and monitor performance indicators to enhance sales efficiency.
- Manage sales tracking tools effectively.
- Identify and source potential clients.
- Liaise with buyers, suppliers, and customers as needed.
Requirements:
- Valid RSA License.
- Strong customer focus.
- High level of professionalism and integrity.
- Excellent numerical skills.
- Minimum of 3 years of previous sales experience required.
- Strong numerical skills and finance-related qualification preferred.
- Good verbal and written communication skills.
- Proficient in MS Office, particularly Excel.
- Job-Related Behavioral Competencies:
- Analytical thinking and problem-solving abilities.
- Eagerness to learn and adapt.
- Effective time management skills with the ability to meet deadlines and overcome challenges.
- Clear and concise communication of problems and solutions.
- Proactive approach and initiative-taking.
- Ability to work effectively in a team environment while being self-directed and motivated.
- Strong team player with the ability to build relationships.
Please Note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will prioritize candidates who best meet the position’s requirements. Preference will be given to candidates who enhance team diversity in alignment with our Employment Equity plan.
HOW TO APPLY?
