GALXBOY Sales Assistant – Boardwalk Mall
Position Type: Fixed Term, Full Time
Published: 5 hours ago
EE/AA: EE/AA, Non EE/AA
Position Overview:
As a Sales Assistant at GALXBOY, your primary responsibility is to provide exceptional customer service and contribute to the company’s growth by maximizing sales.
Key Areas of Responsibility:
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Keep the store fully stocked
- Identify customers’ needs and recommend products accordingly
- Welcome and greet customers
- Manage point-of-sale processes
- Assist with receiving new shipments
- Stay updated on product information
- Describe product features and benefits accurately
- Follow all company policies and procedures
Skills and Personal Attributes:
- Grade 12 qualification
- Computer literacy
- Higher education (Advantageous)
- 1 – 2 years of work experience, preferably in a retail environment
- Knowledge of retail practices
- Demonstrated ability to perform customer service duties
- Leadership skills
2.GALXBOY Assistant Store Manager – Boardwalk Mall
Position Type: Permanent, Full Time
Published: 6 hours ago
EE/AA: EE/AA, Non EE/AA
Position Overview:
As the Assistant Store Manager at GALXBOY, your role involves assisting the store manager in various aspects of daily operations, including training staff, managing inventory, ensuring a safe and clean store environment, and providing excellent customer service.
Key Areas of Responsibility:
- Assist the store manager in daily operations, human resources, customer service, and merchandising
- Coordinate, monitor, and report on daily operations
- Recruit, train, and supervise employees
- Manage employee schedules, conduct performance reviews, and enforce disciplinary actions
- Monitor and maintain suitable store inventory levels
- Assist in developing new sales and recruitment strategies
- Ensure the store complies with health and safety regulations
- Maintain a clean, organized, and aesthetically pleasing store front
- Resolve customer complaints and concerns promptly
- Ensure store policies and procedures are followed
Skills and Personal Attributes:
- Matric certificate compulsory
- Bachelor’s degree ideal
- 1 – 2 years’ experience working in a managerial role in a retail environment
- Strong leadership and customer management abilities
- Customer service-oriented with in-depth knowledge of basic business management processes
- Excellent communication and interpersonal skills