1.POST 30/51 : UI CLIENT SERVICE OFFICER (X19 POSTS)
SALARY : R255 450 per annum
CENTRE : Ficksburg Labour Centre Ref No: HR 4/4/8/899 (X3 Posts) Harrismith Labour Centre Ref No: HR 4/4/8/900 (X2 Posts) Kroonstad Labour Centre Ref No: HR 4/4/8/901(X1 Post) Petrusburg Labour Centre Ref No: HR 4/4/8/902 (X5 Posts) Phuthaditjhaba Labour Centre Ref No: HR 4/4/8/903 (X1 Post) Zastron Labour Centre Ref No: HR 4/4/8/904 (X4 Posts) Sasolburg Labour Centre Ref No: HR 4/4/8/905 (X3 Posts)
REQUIREMENTS : Grade 12; no experience required. Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures, UIF’s Vision, Mission and Values, Customer Care Principles, Departmental Policies, Procedures and Guidelines. Skills: Interviewing, Communication (verbal and written), Listening, Computer Literacy, Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical, Interpersonal, Telephone etiquette, On job training (operations system).
DUTIES : Provide screening services, Process applications for UIF benefits, Register payment continuation forms, Provide administrative functions.
ENQUIRIES : Ms M Mabuda-Raudzingana Tel No: (051) 505 6276 Ficksburg Ms T Mvelase Tel No: (058) 623 2977 Harrismith Mr S Malope Tel No: (056) 215 1812 Kroonstad Mr D Namane Tel No: (053) 574 0932 Petrusburg Mr A Kutuka Tel No: (058) 7130 373 Phuthaditjhaba Mr C Van Niekerk Tel No: (051) 673 1471 Zastron Ms M Lelope Tel No: (016) 970 3200 Sasolburg
APPLICATIONS : Chief Director: Provincial Operations: Private Bag X 522, Bloemfontein, 9300 Or hand deliver at Laboria House, 43 Charlotte Maxeke Street, Bloemfontein. Email: jobs-fs1@labour.gov.za FOR ATTENTION : Sub-directorate: Human Resources Operations, Free State
2.POST 30/52 : UI CLAIMS OFFICER (X9 POSTS)
SALARY : R255 450 per annum
CENTRE : Labour Centre: Kempton Park Ref No: HR 4/4/4/08/01 (X1 Post) Labour Centre: Mamelodi Ref No: HR 4/4/4/08/02 (X1 Post) Labour Centre: Boksburg Ref No: HR 4/4/4/08/03 (X1 Post) Provincial Office Gauteng Ref No: HR 4/4/4/08/04 (X1 Post) Labour Centre: Durban Ref No: HR4/4/5/05(X1 Post) Labour Centre: Klerksdorp Ref No. HR4/4/08/09 (X1 Post) Labour Centre: Mafikeng Ref No. HR4/4/08/10 (X1 Post) Provincial Office: Mmabatho Ref No. HR4/4/08/11 (X1 Post) Provincial Office: Mpumalanga -stationed at Standerton Labour Centre Ref No:HR 4/4/7/13 (X1 Post)
REQUIREMENTS : National Senior Certificate (Grade 12)/ Matriculation. 0 to 6 months’ experience. Knowledge: Unemployment Insurance Act, Unemployment Insurance Contributions Act, Public Service Regulation, Public Service Act, Batho Pele principles, Departmental policies and procedures, Customer care. Skills: Communication (verbal & written), Listening, Computer literacy, Customer Relations, Decision making.
DUTIES : Receive and assess all the UI Claims on the relevant system in line with the Standard Operating Procedure (SOP). Register all employers and verify the 27 declarations of employees as per the relevant prescripts. Execute all payment of approved claims as per the set time frames. Attend to enquiries relating to all the processed claims or any other matter relating to the processing of claims. Perform Administrative duties in the section.
ENQUIRIES : Mr PP Godongwana Tel No: (011) 853 5059 Mr SA Mchunu Tel No: (031) 331 1500 Mr I Ledwaba Tel No: (017) 712 1351 Mr MO Maluleke Tel No: (018) 387 8100
APPLICATIONS : Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001 Hand delivered at 77 De Korte Street, Braamfontein Email: JobsGP2@labour.gov.za. For Attention: Sub-directorate: Human Resource Management, Provincial Office: Gauteng Deputy Director: Durban Labour Centre, Beneficiary Services, PO Box 10074, Durban 4001 Or hand deliver at Govt Buildings, Masonic Grove, Durban, 4001 or E-mail to Jobs-KZN2@labour.gov.za. For Attention: Sub-directorate: Human Resources Operations, KwaZulu-Natal Deputy Director: Labour Centre Operations, Private Bag X2001 Standerton 2430 or hand deliver at: 14C Vry Street Standerton 2430. JobsMP@labour.gov.za Chief Director: Provincial Operations: Private Bag X2040, Mmabatho, 2735 or hand deliver at: Provident House, University Drive, Mmabatho. or Email: JobsNW8@labour.gov.za